Privacy Policy

Overview

VKM Electronic ("we," "us," or "our") operates the website at vkmelectricsanantonio.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit or use our Site or contact our service.

Information We Collect

Information You Provide

When you call us at (213) 754-3803 or otherwise contact us, we may collect:

• Your name and contact information (phone number, address)
• Your location within the Los Angeles area
• A description of your electrical service need
• Any other information you voluntarily provide during your interaction

Information Collected Automatically

When you visit our Site, we automatically collect certain information through cookies and similar technologies, including:

• IP address and approximate geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URL (the page you came from)
• Device type and operating system

How We Use Information

We use the information we collect for the following purposes:

• To connect you with licensed local electricians in your area
• To communicate with you about your service request
• To improve the quality and functionality of our Site and service
• To analyze website traffic and user behavior in aggregate, anonymized form
• To comply with applicable legal obligations
• To detect, prevent, and address fraud or other harmful activities

We do not sell your personal information to third parties for their own marketing purposes.

Sharing of Information

We may share your information in the following limited circumstances:

• With Independent Contractors: When you request to be connected with a local electrician, we share the necessary contact and location information with the independent contractor who will serve you.
• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or serving you — such as analytics providers and hosting services — provided those parties agree to keep this information confidential.
• Legal Requirements: We may disclose information when required by law, legal process, or to protect the rights, property, or safety of VKM Electronic, our users, or the public.
• Business Transfers: If VKM Electronic is acquired, merged, or its assets transferred, your information may be transferred as part of that transaction.

Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and help us understand how the Site is used. Cookies are small text files stored on your device. We use:

• Essential cookies necessary for the Site to function properly
• Analytics cookies (such as Google Analytics) to understand how visitors use our Site
• Preference cookies to remember your settings and preferences

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of the Site. For more information about our cookie practices, please see our Cookie Policy.

Third-Party Links

Our Site may contain links to third-party websites, including Google Maps, social media platforms, and contractor websites. These third-party sites have their own privacy policies, which we do not control. We encourage you to review the privacy policies of any third-party sites you visit through links on our Site.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete the information.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information (subject to certain exceptions)
• The right to opt out of certain uses of your information

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise your rights, please contact us at the information provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• VKM Electronic
• 2940 E Olympic Blvd #594, Los Angeles, CA 90023
• Phone: (213) 754-3803